Good news for all those who got an ongoing subscription paid before the rates' reduction!
Indeed, we will offer you Premium days to compensate for the days paid but not used at the date the rates changed.
So, a player who subscribed for 1 year the day before the rates' reduction will be offered 1 year of Premium in compensation. If he or she subscribed for 1 year, 10 months before the rates' reduction, he or she will receive 2 months worth of compensation.
The same applies to shorter subscription periods.
The compensation should be activated within 24 hours. Then, you will be able to activate the Premium days given as compensation from your billing page on https://me.ryzom.com.