Hi everyone,
just wanted to let you know that we've fixed an issue on the Steam admin side that stopped the Christmas DLC from unlocking properly for early buyers.
The good news:
Everyone who bought Log Away, even in the very first second after launch, you do own the Christmas DLC license.
Nothing extra needs to be purchased or redeemed.
For those that bought the game shortly after it was released, make sure the DLC's Christmas content appears in your Log Away by simply:
Exit Steam completely.
Start Steam again.
Let Log Away update automatically.
Launch the game – the Christmas content should now be available.
For those that bought after the first hour or two since release, the DLC will install automatically correctly - no need to do anything. Just enter the game and hover over the Christmas stamp at the bottom, it will say: You own the Christmas DLC.
Some players reported the issue after launch, which prompted us to look into the issue right away. We’re really sorry for the confusion and for anyone who spent time trying to figure this out.
Thank you for your patience and for supporting the launch! We hope you enjoy relaxing in the retreats you built, with Christmas-themed decorations and soundtrack now that everything works as intended.
