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Customer service and upcoming stuff

Since we realised how horribly broken the launch was,
we have invested our time and resources into fixing things and working things out.
Although we already released a short note on this matter,
we've decided to go further and making what we think is the right approach.
Everyone that got Shadows of War on Steam, got a free extra Gift copy of it in their inventory.
With this we want to apologize for the broken launch.
It is part of what we believe is the right initative in customer service.
We plan to keep updating the game and improving based on your feedback.
If you dont like it now, you may like it in the future.
This is kind of an Early Access approach, yes, however,
last year when we released it on the other sites, we felt confident in it, we felt it was finished.
Now we realise there is still work that could have been done, and instead of letting our customers down and letting them having paid for a game they think is incomplete and/or broken,
we want to try to improve as best as possible.
To keep you updated on what is going to come in the next patch and what we are working on:

  • A Tutorial
  • A Minimap
  • Cloud Support
  • Improved Grammar
  • Gameplay improvements
  • Further bug fixes and improvements

We really hope you appreciate our effort.
- Conti