Dear Adventurers,
We are truly sorry. Less than 10 hours after our game launched, our servers were hit by an unidentified attack. We are urgently investigating the source and method of the intrusion. Unfortunately, some data has already been lost, and a number of players may experience issues such as missing save files. As a result, we’ve made the difficult decision to seal the affected data and temporarily shut down the game's online mode.
The internet is a powerful place—something we are only now beginning to fully understand.
The server was attacked at 11:32 AM UTC on June 17
This incident has left us shocked and confused. We honestly don’t understand why a game like ours would become the target of such an attack. We are deeply, deeply sorry for the inconvenience this has caused. Rather than asking for your forgiveness, we are working with Steam to open a special refund channel so that affected players can request a refund. This will require Steam’s special approval, so it may take some time.
We’re also preparing a compensation plan to make up for this unfortunate situation. In the meantime, the offline (single-player) version of the game remains fully playable, with the same content as the online version—only trading with other players is unavailable.
Loot of Baal is a labor of love, and we believe it still has many moments worth experiencing. We sincerely hope you'll give it a chance.
Thank you, from the bottom of our hearts, for your patience, understanding, and continued support.
— Gleamer Studio