Hi Strikers,
We have recently received a lot of feedback from players regarding Steam account linking. If you encounter any issues related to your Steam account, please read the following information. If you have any other questions, please feel free to contact our customer service.
Q：How can I link my PC/Mobile main account to Steam?
If you want to log in to your PC or Mobile game account through Steam, please link your Steam account to your current PC or mobile client before launching the game on Steam. For more details, please read the instruction: https://www.blood-strike.com/news/official/20241104/39376_1187325.html
Q： My Steam account was logged in before linking PC/Mobile main accout, and now I can't link my main account with my steam account. What should I do?
Please contact our customer service: [email protected]
Q：My Steam account data encountered issues after the 11/5 update (eg: data erased, data rollback), what should I do?
Please fill out the online form, and we will handle it within 1 business day.
Form：https://forms.gle/gnBVehXqHfnH2gzM8
Detailed instructions：https://store.steampowered.com/news/app/3199170/view/4462598034266521612?l=english
Q：If I don't link my Steam account with any other accounts, will I lose my account content?
No, you won't lose it. Please continue to log in to the game with Steam as usual. Players who do not have a PC/Mobile account can simply enter the game directly. You can safely ignore the pop-up messages on the screen and enter the game.
Q：My Steam account was erased after being linked to my PC/mobile account, but I want to keep both / unlink them, what should I do?
Please contact customer service to unlink the accounts: [email protected]
Q：After linking my accounts, will my game progress on PC, Steam, and mobile be synchronized?
Yes, by logging into different platforms with the linked account, the progress is shared in the account.
Thank you very much for your understanding and support. If you have any questions, please contact our customer service: [email protected]
You can also enter the game and find the customer service center in the SETTINGS.