Greetings, Lords and Ladies.
The banners have been raised, and the fight against the cold winds of winter is about to begin.
Your stories in the lands of Westeros will soon unfold.
Early Access will be available to those who secure a Founder’s Pack, and we’ve prepared a helpful FAQ to ensure you’re fully equipped for the adventure ahead.
❓Instability issues when playing on 13th and 14th Gen Intel CPUs
A) Gameplay may be occasionally unstable on a 13th or 14th Gen Intel CPU. Intel is currently distributing a 0x129 microcode fix to address the root cause. Please check your motherboard's manufacturer's website for the latest BIOS update. For further details, please refer to the links below.
https://community.intel.com/t5/Processors/July-2024-Update-on-Instability-Reports-on-Intel-Core-13th-and/m-p/1617113
https://community.intel.com/t5/Processors/Microcode-0x129-Update-for-Intel-Core-13th-and-14th-Gen-Desktop/m-p/1622129
❓ I can’t see the Game of Thrones: Kingsroad store page on my Steam account.
💬 Game of Thrones: Kingsroad is preparing for a global release, and we are diligently working on the necessary arrangements for each region, taking into account local policies, languages, and technical environments. Due to this internal process, the game’s availability may be delayed in certain regions. We appreciate your understanding and will share further updates through our official channels once the release schedule is confirmed.
❓ How can I play the Steam Early Access version?
💬 You must purchase a Founder’s Pack, which is available as DLC through your Steam account, in order to join in during the Early Access Period.
* The Founder’s Pack grants early access to the game. Please note that the official release date is subject to change.
▪ Founder’s Pack Sale Period: March 20, 6 PM (PT) - Until further notice
▪ Founder’s Pack Availability: After March 26, 12 AM (PT)
❓ Can I purchase a different Founder’s Pack after already buying one?
💬 You can only purchase one Founder’s Pack per Steam account. Once bought, it cannot be canceled.
However, you can purchase an upgrade to a higher-tier Founder’s Pack within the game if you wish to acquire other components and benefits that were not included in your current pack.
❓ Will I keep my account information after Steam Early Access ends?
💬 Yes, all information linked to your Steam account during the Early Access period, including your Netmarble ID, will be preserved.
* Game of Thrones: Kingsroad will be available on multiple platforms, including mobile devices, upon its official release. If you wish to cross-play, we recommend additionally linking your Steam account on your Netmarble ID with other available linking options such as Facebook, Google or Apple.
* Please take care to secure your account information to avoid losing access.
❓ Can I share all of my Early Access gameplay and events on social media?
💬 Absolutely! We encourage you to share your thrilling adventures across Westeros on various platforms.
Additionally, Game of Thrones: Kingsroad will soon be launching the Netmarble Partner Creator Program, designed to support and encourage the creation of stories and videos by our players.
Stay tuned for more details about the program, which will be shared in the near future!
❓ What should I do if I encounter bugs or issues while playing?
💬 If you experience any issues, please report them through the [Menu > Options > Info > Support] section in the game.
* Including screenshots and/or videos, along with a detailed description, will help us identify and resolve the issue more efficiently.
* You can reach out to our Customer Support team for any other game-related problems or feedback.
We look forward to welcoming you on this exciting adventure across the Seven Kingdoms! Stay tuned for more updates, and be sure to secure your Founder’s Pack to dive into the game as soon as Early Access begins. We can’t wait to see you on the Kingsroad!