Hello, if you are having trouble loading your save file, you can upload your save file to our Discord bug-report channel and I can fix it for you.
The save file is located at C:/Users/YourUserName/AppData/LocalLow/OneSliceofPizzaGames/ArcticMotelSimulator/LastEditedSaveFile.es3.
If you don't want to use discord, please send your save file to our email, [email protected].
Thank you!