Hey folks,
We're doing a quick restart of all Trove environments at 10:30 PM PDT (5:30 AM UTC). For some context to this latest restart, keep reading.
On Tuesday this week we did a standard bit of maintenance and to roll out necessary updates to our back end systems and server hardware. Unfortunately, the latest version of the operating system contained a network driver with a couple bugs.
Reverting to the previous version of the OS took more time than expected and we ended up having to come offline a couple more times following the original maintenance to get things straightened out.
While we'll continue to perform regular maintenance and will always roll out the latest OS updates to make sure we have the latest security measures in place, we also recognize that the last couple days weren't a great gaming experience.
So, as a thank you for your patience as we worked to straighten out these unexpected issues, we'll be granting some goodies for those of you impacted.
If you tried to play the game between 12:01AM PDT on July 23 through 11:59PM on July 25 you will receive:
- 3 Bronze Companion Eggs
- 2 Lustrous Gem Boxes
These items will start going on out July 26 but may take a couple days to hit everyone, so please bear with us.
For today's final restart, please allow up to an hour for us to come back online. As this is expected to be just a restart we're hoping to be up and running in under 30 minutes.
Thanks very much