Dear Lords:
Pennon and Battle enters EA phase on July 19th. Welcome to purchase and experience it.
In addition, we have prepared an EA related FAQ for you. Please check it out.
【Login Issues】
Q1: Why can't I open the game?
A: There are several reasons why you might not be able to open the game:
Your device may not meet the minimum system requirements for the game. You can check the minimum requirements for playing in the 【Technical Support】 section below.
Game files may be missing or corrupted. You can try reinstalling the game to resolve this issue.
If the issue persists, please contact customer service
Q2: Why can't I log into the game?
A: There are several reasons why you might not be able to login the game:
Your internet connection may be unstable or interrupted. Please check your network connection.
The game server may be under maintenance or updating. Please try again later.
If the issue persists, please contact customer service
Q3: How should I contact customer service?
A: You can contact our customer service team in the following ways:
On the Steam platform, click the "Contact Us" button in the upper right corner of the game login interface to provide feedback.
If the Steam platform cannot open the game, click the link to visit the customer service website for feedback: https://kf.luckyee.com/en
On the Luckyee platform, click the link to visit the customer service website for feedback: https://kf.luckyee.com/en
When contacting customer service, please provide your Steam ID or Luckyee ID, a brief description of the issue, and any relevant screenshots or evidence to help us resolve your issue faster.
【Gameplay and Rules】
Q1: What different modes can I play in the game?
A: In the game, you can experience three different gamplays:
Single-player campaign: In this mode, you can experience a rich storyline and gradually unlock stages.
Multiplayer campaign: Team up with your friends or online players to challenge a series of campaign missions together.
Arena: This is a PvP (player vs. player) mode where you can engage in real-time battles with other players.
【Recharge and Consumption】
Q1: What is the purpose of recharging "Gems" in the game?
A: Players recharge "Gems" to speed up the out-of-game development process.
All players can reach the same limit in the out-of-game development part.
Players can reach this limit through daily gameplay, whether they recharge Gems or not.
Q2: What payment methods are supported for recharging in this game?
A: The recharge channels for players on different platforms are different.
Players who purchase the game on the Steam platform can recharge through the Steam wallet.
Players who purchase the game on the Luckyee platform can recharge through PayPal, WeChat Pay, and Alipay Pay.
Q3: Does the content of in-game purchases support refunds?
A: Enjoy Mode Expansion Packs and virtual goods obtained through in-game purchases cannot be refunded once purchased.
【Technical Support】
Q1: Is my device compatible with this game?
A:
Minimum Requirements:
Operating System: Windows 7/8.1/10 x64
Processor: Intel Core i3-7100 or AMD Athlon II X4 860K
Memory: 8 GB RAM
Graphics: Intel HD Graphics 630
DirectX Version: 9.0
Network: Broadband Internet connection
Storage: 4 GB available space
Recommended configuration:
Operating System: Windows 10/11
Processor: Intel Core i5-8100
Memory: 8 GB RAM
Graphics: NVIDIA GeForce GTX 1050ti
DirectX Version: 11
Network: Broadband Internet connection
Storage: 4 GB available space
Q2: Does the game support playing with a controller?
A: Currently, Pennon and Battle only supports keyboard and mouse operation and does not support playing with a controller or on Steam Deck.
Q3: What should I do if an error occurs when opening the game?
A: Errors may occur in the following situations:
If your antivirus software reports an error, try closing the corresponding software or adding the game and error files to the whitelist to resolve it.
If the game files report an error, please contact game customer service in time, provide a description of the issue, and any relevant screenshots or evidence to help us resolve your issue faster.
【Steam and Luckyee Platform Issues】
Q1: Is there a difference in the game content I purchase on the Steam and Luckyee platforms?
A: There is no difference. The game content is exactly the same, including game versions, updates, and playable game modes, whether purchased on Steam or Luckyee.
Q2: Can the game purchased on the Steam and Luckyee platforms be played online together?
A: Players from Steam can not play together with Players from Luckyee.You can only play online with players on the same platform.
【Other Game Issues】
Q1: What is the difference between the Standard Mode and the Enjoy Mode?
A:
Both the standard mode and the enjoy mode include the complete game content and features. The standard mode of Pennon and Battle includes recharge items, and players can speed up unlocking game content through small transactions. The enjoy mode of Pennon and Battle does not include recharge items. In this mode, campaign rewards in the game will increase by 50%, and players can only unlock game progress by completing campaigns.
The standard mode and enjoy mode are independent of each other, and players from different modes cannot play together. You can choose the version that best suits your preferences and actual needs.
Q2: Does Pennon and Battle support offline play?
A:Pennon and Battle contains multiplayer campaign missions that require an internet connection to play normally.
Q3: What is the pricing of Pennon and Battle?
A: For detailed pricing, please visit the Steam store page: https://store.steampowered.com/app/2915660/_/
Pennon and Battle is a turn-based strategy simulation war game. As a lord, you will shoulder the responsibility of reviving the kingdom! Lead heroes and troops to expand your territory in Ruachland, use tactics and spells wisely, expand your kingdom faction, and create your own legend!
Learn more:
Official Website: https://pb.luckycalf.com
Facebook：https://www.facebook.com/profile.php?id=61559585273902
X：https://twitter.com/Pennon_Battle
Discord：https://discord.gg/mBCbquM34D
Youtube：https://www.youtube.com/channel/UCfufH0dBn6P7Vj1p86QdTSQ