I have an update for those experiencing crashes—specifically the ones happening early in the game!
I have updated the hair for each of the characters so they should no longer cause problems. One of the character's hair—Henry—was more complicated, and I'm still working on it, but I have temporary hair for him in the new build until I can figure out something better.
Please follow the steps below to access the new build. I will eventually make that build available as the default on Steam once I have Henry's hair figured out, but I wanted to allow people to play while I continue to work on it!
•Completely exit out of Steam
•Open your steam library
•Right click on Alex Hill: Whispers at White Oak Inn
•Open "Properties"
•Click on "Betas"
•Under "Beta Participation" click on the drop down menu and choose "crash_update Crash Build"
•Start your game
Edit: The default game build is no longer experiencing these crashes. Disregard the above instructions.