Greetings from the CSN team!
Based on the feedback and data from Survivors regarding the VIP system, we've taken a deep look at our current rank and reward structure.
The existing VIP system had limitations built-in to immediately react to changing spending patterns or playstyles. We've seen continuous feedback that some rewards didn't feel very rewarding.
So, we at the development team have completely overhauled the reward system to make it more helpful and easier to understand, with the goal of increasing the actual value of VIP rank.
This first update, which includes system improvements, will be applied during the October 1st (Wed) patch. Details and the schedule of the upcoming second update will be announced separately at a later time.
We'll continue to listen to your feedback and make improvements to the VIP system.
Changes to VIP Rank Application Time
Implementation of Real-time VIP Rank Calculation System
Previously, the VIP rank was calculated on the first of every month based on your cumulative purchases over the past three months, but after maintenance, it will be calculated in real-time based on your purchase date. Your cumulative purchases over the past 90 days will be summed up in real-time and reflected immediately.
Transitional Period Purchase Counting Time Extension
With the VIP rank calculation changed from a monthly basis to real-time, the transitional period will be handled as follows:
This extension is a one-time measure to provide flexibility in terms of maintaining or advancing to VIP rank.
After the enhancement update is applied, the normal real-time calculation will be applied and there will be no extension period.
Purchased Month
(Current) Tier Retention
(Updated) Tier Extension Action
July Purchases
Until October 31st
Until Friday, November 28th
August Purchases
Until November 30th
Until Monday, December 29th
September Purchases
Until December 31st
Until Wednesday, January 28th
Purchases made before October 1st
Until January 31st
Until Thursday, January 29th
Changes to Bronze/Silver Rank Maintenance Method
After the revamp, your rank will change in the same way as other tiers, dropping/staying/rising based on your recent cumulative purchase amount.
VIP Reward Renewal – Addition
Exclusive rewards are now organized by VIP ranks, with tiered rewards for each tier.
Penalty and Loss Invalidation Pass
You can use an unlimited number of , which prevents you from being penalized for forcing a session to end for as long as the benefit is active, and any Penalty and Loss Invalidation items you already own are not consumed.
VIP Room Host Benefits
If someone with this benefit hosts a room, the lobby of that room will be decorated with an exclusive background, and the room will be visually emphasized.
The host receives a 50% bonus to EXP and Medal progression, while participants receive a 10% bonus to EXP and Medal progression.
* The Medal progress bonus's remainder values are only maintained while staying online.
* This effect is only applied if someone with the benefit creates the room and actually plays. If that person leaves the room, the room is changed to a regular one, and no longer grants the benefit.
Monthly Purchase Reward
A monthly purchase reward will be added.
You'll receive a Goodie Box if you upgrade or maintain your rank with the first payment of the month, based on your real-time VIP rank at the time of that purchase.
If you achieve a new VIP rank or maintain your existing rank through purchases within the month, you will receive a VIP Goodie Box box for each rank. (You can receive up to 12 VIP Goodie Boxes per month.)
If you increase your rank multiple times at once with a single purchase, it'll be considered reaching each of the ranks in sequence, and the rewards for each rank will be given all at once.
(Example) If a Bronze rank player gets promoted straight to Platinum rank, four Goodie Boxes, one each for Silver, Gold, and Platinum, will all be awarded at that time.
The rewards for each rank can only be received once per month, and even if you drop from a rank and regain it within the same month, you will not re-receive that same award in that same month.
* The reward acquisition count for each rank resets at midnight on the 1st of each month.
Rank Reached
Rewards
Qty
Regular
-
-
Bronze
-
-
Silver
Goodie Box
1
Gold
Goodie Box
1
Platinum
Goodie Box
2
Diamond
Goodie Box
2
VIP
Goodie Box
3
VVIP
Goodie Box
3
\Goodie Box Contents
200 Weapon Enhancement EXP Coupon x1
Normal Modification Material x1
Advanced Modification Material x1
Grade 5 Parts Reward Box x1
100 Weapon Enhancement EXP Coupon x2
50 Weapon Enhancement EXP Coupon x3
Random -1 Dehancement Material x3
Zombie Scenario Add-On Rate Box x3 * The contents of the Goodie Box are subject to change.
Class Premium Pass
While you have this pass, you can use classes that you would normally become a VVIP to access.
* Classes obtained from the pass cannot be (Exploration) enhanced or disassembled.
VIP Reward Renewal – Removal
Following the renewal, the following rewards will be removed.
Mileage Payback/Login Supplies/Zombie Scenario Clear (Very Hard/Hell/Inferno) + Reward Box (Intermediate/Advanced)/100 Weapon Enhancement EXP Coupon/Zombie Scenario Add-On Rate Box Exploration Success Rate-Up +20%/Nickname Change
As per the October 1st renewal update, the previous rank achievement rewards will not be given after that date. If you have yet to receive the previous rewards, please make sure to receive them before the October 1st (Wed) maintenance.
Notifications when VIP Rank Changes
If your VIP rank is about to be lowered, you'll be notified in advance with a reminder message, and you'll be given a notification that shows what rank you'll be changed to after the change.
Detailed Benefits for Ranks
Rank
Penalty and Loss Invalidation Pass
Rare Weapon Pass
Unique Weapon Pass
Class Pass
Transcendence Weapon Pass
Epic Weapon Pass
Class Premium Pass
Regular
Bronze
Silver
O
Gold
O
O
Platinum
O
O
O
Diamond
O
O
O
O
VIP
O
O
O
O
O
VVIP
O
O
O
O
O
O
O
Rank
VIP Room Host Benefits
Chat Color Item
Increased Number of Auction Listings
Regular
Bronze
Silver
Gold
Platinum
Diamond
VIP
O
O
O
VVIP
O
O
O