Hello,
So firstly, we're very sorry to anyone who lost their save since yesterday's patch.
We changed the system yesterday to stop people having issues with saves, ironically enough.
So what happened?
In basic terms, when we made this system change the existing save files were supposed to migrate automatically from the old save folder to the new one. But, Steam wasn't recognising some save files in the old save folder for some reason.
So it simply didn't move them - hence people lost their save (but it is still in that folder, instructions to get it back are below if you have lost your save).
Now, with this patch we've essentially said to the system to take whatever file is in the old save file folder, because it is the correct one for sure even if the system doesn't recognise it, and put it in the new save file folder. So people's saves should stop going missing from now on.
That's my non-techy explanation.
If you've already launched your game since yesterday's update and lost your save file, then do these steps to get it back.
(DO NOT DO THIS BEFORE LAUNCHING THE GAME, ONLY DO IT IF YOU LAUNCHED THE GAME AND LOST YOUR SAVE FILE):
- go to Steam\userdata\'your steam account ID'\2717880\remote
- Copy the the save file in there (should be called 'global')
- Go to Steam\steamapps\common\The Rogue Prince Of Persia\userdata\saves\'folder with an ID'
- Paste the files there
- Rename the file and just add ".sav" on the end, so you end up with 'global.sav' as the name
The good news is that now we're on the new system, problems with save files should stop.
Thanks for your patience,
Matt & EE