June 13, 2024 Update:
Today, we have updated the runtime libraries related to game execution (VC Redistributable Packages). If any users who installed the game before the 13th are experiencing issues where the microphone works but voice recognition does not function properly during oath-taking, please try uninstalling and reinstalling the game.
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Hello magical girls!
First of all, we apologize to the magical girls who have experienced inconvenience related to game launch issues.
Here are some solutions to common issues that may occur when launching Steam games.
0. Check if the microphone is connected to the PC. For Windows 10, go to Settings > Privacy > Microphone and ensure 'Allow apps to access the microphone.' For Windows 11, go to Privacy & security > Microphone and make sure 'Microphone access' is turned 'On.' Also, verify that the microphone permissions are granted for the game.
Microsoft Support
1. Change the installation path of Steam and the game If the folder path where the game is installed is too long, it may cause loading issues. Try installing the game in a folder with a shorter path. https://support.steampowered.com/kb_article.php?ref=7418-YUBN-8129
2. Run Steam Client as an administrator Try running the Steam Client as an administrator. Right-click on the Steam Client on the desktop or in the program list and select "Run as administrator."
3. Antivirus program flags Steam games as problematic Sometimes, antivirus programs mistakenly identify certain files as viruses and delete them. Temporarily disable your antivirus program, reinstall the game, and then try running it again. https://support.steampowered.com/kb_article.php?ref=4361-MVDP-3638
4. Verify the integrity of game files If some of the necessary game files are missing or have been altered, it may cause issues. Verify the integrity of the game files. https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
5. Clear the download cache If the download cache is corrupted, it may cause issues with game installation. Clear the download cache and try reinstalling the game. https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638
6. Update your graphics drivers Sometimes issues with game launch can be caused by outdated graphics drivers. Update to the latest or most stable graphics drivers using your graphics card software (NVIDIA GeForce Experience, AMD Adrenalin, etc.).
If you still experience issues after trying the above methods, please send detailed information (CPU, GPU details, Windows version, etc.) to [email protected] to help us identify the problem.
Thank you.