Dear Friends! 🐾
Thank you for such a warm welcome to our game Animal Shelter 2, your engagement truly means a lot to us 💛
Since the game's release, we have already made the first updates to improve your gameplay 🛠️, but we also see that some of you are reporting issues with our CO-OP mode in the game.
In our game, we use solutions provided by Steam, which means that every player who opens the game session becomes the Host and uses their own internet connection.
In practice, this means that the quality of the Host’s internet connection will determine the quality of the game for all players in that session 🌐
What does this mean in practice?
You can check your internet, for example, by using the analysis tool available at speedtest.net. The result will look like this:
- If the Ping (also known as latency) is 100 or lower, it’s fine ✅
- But if the Ping is 200 or higher, symptoms of desynchronization with other players may appear - as you’ve reported (issues with delays, opening doors, inability to perform actions in the game).
- With a Ping over 300, gameplay can become very difficult ❌
You also need to remember that your distance from other players matters too!
If the Atlantic Ocean separates you from the game Host, the game may be less enjoyable than the Ping alone would suggest 🌍
We are currently working on fixes to the game that will make it easier for you to identify when something is wrong with the internet connection. 🔧
Thank you for being with us! 💛
We really appreciate your support and we’re working hard to make the game better for you every day! 🐶🐱
Warm hugs,
Animal Shelter 2 Team