Dear Chieftain,
Soulmask is very concerned about the fairness of the game and is fully committed to creating a favorable playing environment. Our operations team will review violations and take necessary measures.
If any player is found to have violated the rules, we will take actions such as issuing warnings, imposing speech bans, or even banning accounts.
If you encounter any violations in the game, we strongly recommend that you report the offending player in the game or inform our administrators through the community, so that we can address the violations as soon as possible. We hope you have a pleasant experience in the game!
Below is a list of players who have been banned permanently or for a short period of time:
