We appreciate that you have purchased Axis Game Factory's AGFPRO and DLC's and understand that you might have questions or issues that may not be answered in some of the Community questions and answers. We also know that it can be frustrating when you first buy software and "something isn't working" right off the bat.
Here is a link to our FAQ:
AGF FAQ Page
Your time is very important to us and we want to help you in any way possible. PLEASE, post any questions or issues that you might be experiencing so we can help you out. We are constantly updating the software, adding features and assets and sometimes in the updating process, errors may occur and without knowing, we can't help. We are updating the manual right now and will be posting more tutorials, but sometimes a little one on one time can help and we are committed to helping all of our customers out. To that extent, you are welcome to directly contact the creator, Matt McDonald, directly via Skype at axisgamefactory (all one word) or by email at [email protected]. If you have a business related question, you can contact me at [email protected].
AGF is filled with tons of great tools and features and it is our intent to make sure everyone gets the value of the software and has a good experience with it as well as our customer service. We are a small team, but without you, we wouldn't be doing what we love and all we ask is that you reach out so we can help!
Thank you for your support, we look forward to connecting with you!
Best,
Tammy McDonald
CEO