Dear Players:
We are writing to sincerely apologize for the server and offline game mode disconnection issues that occurred on the first day of our Early Access launch. We understand your frustration and disappointment, and we take full responsibility for not being fully prepared.
Despite these challenges, we have been touched by the positive feedback and support we have received from many of you. Your kind words have given our team the motivation to continue working hard to improve the game.
In the next couple of days, we will be focusing on addressing the following issues:
Server connection stability Issues: We are continuously working on resolving server issues. We have already made significant progress, and we expect to see a noticeable improvement in online performance soon.
Offline Game Mode: Starting from tomorrow's update, we will remove the network requirement for offline mode, providing you with a truly offline playable experience.
Bug Fixes: We are also prioritizing the fixing of other bugs that significantly impact gameplay. We will address less critical bugs once the core issues have been resolved.
Alien Walker Skin:
We understand that many of you are eager to learn how to obtain the Alien Walker skin. Here's a quick update:
Since the skin is part of our collaboration with Alienware, our main official distribution will be through a giveaway on the Alienware Arena website. The giveaway is expected to start sometime between this noon (or even earlier) and tonight. To participate, simply create an account on the Alienware Arena website (https://www.alienwarearena.com/) and wait for the giveaway to begin. You can claim the skin for free!
Thank you again for your understanding and support!
Future Updates:
We are currently gathering feedback from players to determine the future direction. We will share our plans with you before next week.
Thank you for being a part of our community. We are committed to providing you with an enjoyable and rewarding gaming experience.