Hello, GZW Community,
After a thorough investigation, we've resolved the main issues reported with Twitch Drops.
We know some players (who successfully linked their accounts) did not receive their Twitch Drop rewards. We’ve implemented a backend solution to ensure all affected players eventually receive their missed rewards. To accelerate the process, we’re also launching a manual compensation rollout.
If you were affected, please FILL OUT THE FOLLOWING FORM so we can manually deliver your missing items:
https://forms.gle/nTat6YLXtyxAVmNf9
The deadline for signing up is: Sunday, June 15, 06:00 PM EST / 12:00 AM CEST
Please note: while we can’t give an exact delivery date, we expect compensation to begin next week. As this issue has impacted many players, we appreciate your patience as we fix it. If you don’t sign up, you will still get your rewards automatically, but with a significant delay.
If you encounter any problems with Twitch Drops, please contact us so we can investigate further:
https://support.madfingergames.com/hc/en-us/requests/new
We sincerely apologize for any inconvenience caused, and thank you for your understanding.
MADFINGER Games Team
