We extend our deepest gratitude to everyone who joined us on the journey of .
We sincerely apologize for the sudden announcement of the game's service termination, which came shortly after the 1st Anniversary Update and related events.
We will now process payment cancellations for all products purchased following the 11/26 1st Anniversary Update. We kindly request that you follow the application procedure outlined below.
We appreciate your understanding that a unilateral, batch cancellation by the company was not feasible due to the varying policies of the respective market/store platforms.
Please carefully review the following details before proceeding with your payment cancellation application.
👑 Payment Cancellations for Purchases Made After the 11/26 Update
■ Application Period for Payment Cancellation (UTC)
- 2025/12/12 (Fri) 06:00 - 2026/6/12 (Fri) 03:00
■ Eligibility for Payment Cancellation (UTC)
- Products purchased from 11/26 (Wed) 00:00 until the time payment processing was halted
■ How to Apply for Payment Cancellation
- Submit your application via the King Arthur Customer Center’s 1:1 Inquiry section, selecting the appropriate category. [Submit 1:1 Inquiry]
* Select the inquiry category [Service Termination Payment Cancellation Request] → Fill out the required form and submit.
■ Notes
* Game access will be unavailable after the service termination on 2026/3/12 (Thu) 02:00 (UTC). Please save any information necessary for payment cancellations (Nickname, PID) separately before this date.
* A separate notice will be provided regarding the refund process for any remaining Paid Crystals.
* Paid Crystals acquired from the products for which payment is canceled will be excluded from any subsequent refund for remaining currency.
We remain committed to ensuring support and ensuring a smooth experience for all players until the final day of service.
Thank you.