Answer the call of legend and pierce through the darkness in Britain!
Welcome to ‘King Arthur: Legends Rise’.
After the 10/29 (Wed) update maintenance, we’ve confirmed an issue where the automatic login was disabled on the Steam version, preventing accounts linked only to a Steam account from logging in. This resulted in cases where users were unable to claim their Fall Event 2 ranking rewards within the designated period.
First and foremost, we sincerely apologize for the inconvenience this issue has caused in your gameplay.
Users who were unable to claim their Fall Event 2 ranking rewards due to this specific issue may contact our Customer Support Center to receive their rewards.
■ How to Request Reward Distribution
* Submit a '1:1 Inquiry' to the Customer Support with the title: 'Fall Event 2 Ranking Reward Distribution Request'
* Eligibility: Accounts linked only to the Steam platform as of 10/30 (Thu) 00:00 (UTC+0)
* Inquiry Submission Period for Reward Distribution: Until 11/27 (Thu) 00:00 (UTC+0)
We sincerely apologize once again for the inconvenience, and will do our best to provide quick assistance once you submit your inquiry through Customer Support.
We will keep doing our best to provide the best game experience.
Thank you.
