We recently received reports that some Mac computers encounter screen glitching and freezing issues while running the BlazBlue Entropy Effect. After investigation, we found that this issue arises from a problem with the system's graphics API on Mac computers with Apple silicon(such as M1, M2, M2 Max, etc.) under specific macOS versions.
Therefore, if you are playing BlazBlue: Entropy Effect on a Mac computer with Apple silicon, we recommend updating your macOS version to 13.2.1 or later.
For instructions on how to update your system, please refer to the following official Apple tutorial:
Update macOS on Mac
If you are unsure whether your Mac device uses Apple silicon, you can check the Chip type of your device in "About This Mac." You can also find a list of devices using Apple silicon and other detailed information via the following link:
Mac computers with Apple silicon
We sincerely apologize for any inconvenience this may have caused. If you encounter any issues in the game, please do not hesitate to contact us.