Dear Travelers,
Regarding the [𝐓𝐞𝐚𝐦 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞] event, due to data synchronization delays, the top-up data of some players may not have been updated promptly, resulting in the failure to timely record their top-up progress. 𝐎𝐮𝐫 𝐭𝐞𝐚𝐦 𝐡𝐚𝐬 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥𝐥𝐲 𝐫𝐞𝐬𝐨𝐥𝐯𝐞𝐝 𝐭𝐡𝐢𝐬 𝐢𝐬𝐬𝐮𝐞. 𝐘𝐨𝐮 𝐦𝐚𝐲 𝐫𝐞-𝐚𝐜𝐜𝐞𝐬𝐬 𝐭𝐡𝐞 𝐞𝐯𝐞𝐧𝐭 𝐩𝐚𝐠𝐞 𝐭𝐨 𝐜𝐡𝐞𝐜𝐤 𝐚𝐧𝐝 𝐜𝐥𝐚𝐢𝐦 𝐭𝐡𝐞 𝐜𝐨𝐫𝐫𝐞𝐬𝐩𝐨𝐧𝐝𝐢𝐧𝐠 𝐫𝐞𝐰𝐚𝐫𝐝𝐬.
As for the issue where top-ups conducted through 𝐁𝐮𝐟𝐟𝐁𝐮𝐟𝐟 have not been properly credited to the event progress, our team is actively addressing it and anticipates 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐢𝐧𝐠 𝐭𝐡𝐞 𝐫𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐛𝐲 𝐭𝐨𝐧𝐢𝐠𝐡𝐭. We kindly request that you 𝐜𝐡𝐞𝐜𝐤 𝐭𝐡𝐞 𝐞𝐯𝐞𝐧𝐭 𝐩𝐚𝐠𝐞 tomorrow to verify if your relevant data has been updated accurately.
We sincerely apologize for any inconvenience incurred by these matters.
Should you have any questions or require further assistance, please do not hesitate to contact our in-game customer support team.
Wishing you a pleasant gaming experience and abundant achievements in the Team Challenge!
—Dragonheir: Silent Gods Team
