Hi Maplers,
As part of our commitment to transparency, we are introducing a new section after each update to highlight the known issues our team is actively addressing. This section will focus on the major issues that have significantly impacted the game and community. Please note that while we aim to cover the most impactful issues, this list will not encompass every reported issue. Check back regularly for updates on the status of these issues and information on resolved issues, or any new issues that may have been added.
Here you’ll find a list of known and resolved issues from the v.252 GO WEST! Update:
Known Issues:
- Follow-up on Angelic Buster Skin Color Issue.
- During the maintenance on June 28th, we made a change where the skin color of Angelic Buster's Dress-Up mode would start off the same as Normal mode for newly created Angelic Buster characters. The intention was to unify their skin colors at character creation. However, this change introduced a bug where it appeared that the Dress-Up mode skin color could no longer be changed when using any kind of skin color coupon. This bug has now been fixed after the v252 update. We understand that prior to the fix, some players may have used various skin color coupons on Angelic Buster's Dress-Up mode, including the Rosy or Flushed Skin Color Coupon from the recent Midnight Party event. Therefore, we are planning to redistribute any skin color coupons that were used on Angelic Buster characters after the 6/28 maintenance and before the 7/17 maintenance. These will be distributed in a future maintenance.
- Resolution for Durational Maple Boys Chair Issue
- We will be distributing the permanent version of the Maple Boys Chair to players who claimed the durational version during the [GO WEST!] Star Queue event. The permanent chairs will be distributed in a future maintenance.
- Xenon characters unable to claim the Thief version of the 15-star Arcane Umbra Weapon Set Box (Time Restricted).
- The issue where Xenon characters could not claim the thief weapon from the 15-star Arcane Umbra Weapon in the v.252 patch. We will be redistributing the Arcane Umbra Weapon Box to Xenon players that claimed, but did not use the box in a future maintenance.
- Those who redeemed the Pirate weapon and would like the Thief Weapon instead can contact Player Support for an exchange.
- Kanna can equip a shield.
- An Issue where Kanna could equip shields in the weapon slot is being investigated
Resolved Issues:
- July 19, 2024 (Hotfixes)
- Fixed an issue where daily Eternal Stones from Pharaoh's Treasure would reset when entering the event again with a character that had not participated yet.
- July 18, 2024 (Hotfixes)
- Fixed an issue where Mitra's 3x EXP box from GO WEST! - Star Queue Encore disappears upon usage.
Thank you for your patience and continued support as we work to enhance your gaming experience!