Dear Metas,
To combat cheating and the malicious exploitation of bugs, we have implemented the following measures:
1. We will monitor the game for unusual behavior 24/7 and respond promptly to player reports.
2. Players confirmed to be using cheats will face severe penalties, including long-term account bans.
3. We place a high priority on fixing bugs and enhancing game security. Malicious exploitation of bugs will not be tolerated. After fixing a bug, we will retroactively penalize players who exploited it and reclaim any illicit gains.
Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation.
1. Language violations
From October 23 to November 3, a total of 1297 players received bans of varying durations for language violations:
30 days — 37 players
7 days — 111 players
1 day — 781 players
2 hours — 368 players
(Due to space limitations, we do not provide the list of players banned for speech violations.)
2. Use of cheats or hacks
We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated alt accounts and ban those as well.
The following is the list of players penalized for using cheats or hacks from October 23 to November 3:
3. Malicious exploitation of game mechanics (e.g. obstruction with vehicles, malicious behavior, obstruction with buildings)
Using loopholes in the game mechanics to break the rules or damage the game experience is not permitted. If you come across such behavior, please report it via the in-game reporting system or to customer service.
If you encounter players who maliciously use temperature-changing items to kill other players, please report them via the in-game reporting system for verification. For minor offenses, the offending player will first receive a warning mail, then a 1-day or 3-day ban for repeated offenses. For major offenses, the offending player will face a 7-day, 30-day, or permanent ban. Please use the reporting system to help us maintain a fair and pleasant gaming environment.
The following is the list of players penalized for malicious exploitation of game mechanics from October 23 to November 3:
4. Stronghold Conquest Violations
The following is the list of players penalized for stronghold conquest violations from October 23 to November 3:
5. Building Violations in Prismverse's Clash
The following is the list of players penalized for building violations in Prismverse's Clash from October 23 to November 3:
Stay in the loop with our bug fixes! Please find regular summaries of recent updates on our official website and Steam. For immediate daily fixes and the latest information, please head to the official Discord.
Discord: https://discord.gg/oncehuman
X: https://twitter.com/OnceHuman
YouTube: https://www.youtube.com/channel/UCgUb8QkT-DHF62tR2n7TPDQ
Facebook: https://www.facebook.com/OnceHumanOfficial
Instagram: https://www.instagram.com/oncehuman_official/
Once Human Development Team