Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support→ Then choose Bug Report to submit your feedback.
If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following issues havebeen fixed:
1. Fixes related to deviation combat: The "New Combat Deviation Skill System" update on December 23 introduced a significant update to combat content, aiming to provide a comprehensive combat refresh experience and enhance the fun of deviation combat. Due to the extensive changes, even after multiple joint tests, there were still many new and iterative modifications that did not fully cover the real online combat environment. As a result, several issues beyond the design expectations occurred after yesterday's update, which we have urgently fixed. We have provided a detailed explanation of the related content. Please check the link:
2. The Meta Bounty task module "Moonlit Embers" is experiencing issues. The unlocking and completion methods have been temporarily disabled and will be reopened to the Metas after the issue is resolved.
3. Fixed an issue where the Foundation content of the Material Pack "Windspeak Realm" was not displayed.
4. Fixed an issue where some players encountered incorrect condition checks in the Lightforge Exchange Store, preventing purchases.
5. Fixed an issue where some players experienced abnormal refreshes and incorrect rule text displays in the Wish Bazaar campaign.
6. Fixed an issue where the Pyro Dino's [Explosion] skill effect and description were incorrect in non-RaidZone Mode.
7. Fixed an issue where some players experienced lag when opening the map.
8. Fixed an issue where some players experienced lag after defeating the Chaosweaver.
9. Fixed an issue where some new characters might erroneously receive the initial blueprint twice upon entering the open world.
10. Fixed an issue where doors and windows in the Foundation of the Material Pack "Windspeak Realm" occasionally could not be switched.
11. Fixed an issue where vehicles or vehicle parts could not be crafted or replaced in the vehicle garage.
12. Fixed an issue where specific terrain in the open world was not properly synchronized across multiple platforms.
13. Fixed an issue where the lenses of aiming scopes turned black when aiming with a gun under the Fortress Warfare effect.
14. Fixed an issue where the description of the Hyper Perception DMG Multiplier for the abnormal entity skill ZapCam [World ZapCam] was incorrect in non-RaidZone Mode.
15. Fixed an issue where the Pyro Dino in its stationed state could not use minor skills in non-RaidZone Mode.
16. Fixed an issue where the Soul Summoner dealt abnormal damage in specific dungeons in non-RaidZone Mode.
17. Fixed an issue in RaidZone Mode where Meme Tech Tree resets did not properly reissue RaidZone Chips. For players who have already signed in, we will reissue RaidZone Chips via mail based on the memes unlocked before the reset.
18. Fixed an issue in the Custom Server where certain RaidZone drop rules were not effective.
19. Fixed an issue where residual air walls in some players' territories affected facility interactions.
20. Fixed an issue with the anomaly refresh logic in the [Deviation: Survive, Capture, Preserve] scenario.
21. Fixed an issue where the structure "Curved Wall" might attach incorrectly when moved.
Once Human Development Team