Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.
If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following bug fixes for Once Human and Once Human: RaidZone have been applied:
Once Human
1. Fixed an issue where the Prime Hunter coating unlock task could not be completed and settled.
2. When both the Rush Hour mod and armor crafted from Lunar Wool were equipped simultaneously, remaining HP would be calculated incorrectly, leading to incorrect attribute bonuses. This issue was fixed on September 6 (PT). We apologize for any inconvenience caused!
3. Fixed an issue where the daily limit for obtaining Gravity Singularity sometimes failed to apply.
4. Fixed an issue where Deviations did not respawn in the wilderness in some scenarios.
5. Fixed an issue causing abnormal conflicts when filtering by suffix while using the memory replacement function.
RaidZone
Fixed an issue where the server list was not displayed after signing up for a server and returning to the sign-up interface.
Once Human Development Team