Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.
If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.
Since the official release of Once Human version 2.1.1, we've been gathering community feedback and actively addressing your concerns.
Here are the current details of the changes we've made:
1. Fixed an issue where certain structures could not be built properly during house construction.
2. Fixed an occasional issue where vehicles failed to break gatherable objects upon collision.
3. Added a Memetics shortcut to the main screen on mobile devices in RaidZone Mode. Once unlocked, you can access the Memetics interface directly from this entry.
4. Fixed display errors with icons shown below HP bars in some cases.
5. Fixed an issue where the Hunter's Perk mod effect stacked incorrectly in multiplayer scenarios.
6. Fixed an abnormal drop issue with the event item Gravity Crystal in Lunar Oracle-related scenarios on custom servers.
7. Fixed an issue where players safely logging off in RaidZone Mode could sometimes be killed by nearby Pulse Traps.
8. Fixed an issue where Deep Dreamers in Endless Dream did not properly spawn televisions under certain conditions.
9. Fixed display issues with the friends list.
10. Fixed abnormal character appearance displays on some mobile devices under specific conditions.
11. Fixed an issue where some players couldn't set parameters in custom servers.
12. Fixed an issue where Growshrooms did not properly check planter and crop sizes when being planted. Growshrooms will now automatically choose a planter that matches the size of the crop. Meta-Humans, please make sure you prepare planters of the right size for your crops.
Once Human Development Team