Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.
If you're offline, you can also report issues via our official email: [email protected]. We'll investigate as soon as we receive your message.
Since the official release of Once Human version 2.0, we've been gathering community feedback from every Meta-Human and actively addressing your concerns.
Here are the latest fixes we have implemented:
1. Fixed an issue in Once Human: RaidZone where vehicles sometimes did not spawn in the wilderness in some scenarios.
2. To maintain balance, all items obtained during the tutorial in Once Human: RaidZone will now be cleared before entering the wilderness.
3. Fixed an issue where, after unlocking the Fashion Mannequin with a character, other characters on the same account could not obtain it.
4. Fixed an issue that affected the output of animals with low Tameness.
5. Fixed an issue where the Body Boost Feed did not work as expected.
6. Fixed an issue where the game would crash when wearing certain fashion combinations.
7. Fixed an issue that affected the frequency of Critical Pulse's Power Surge DMG in multiplayer situations.
8. Fixed an issue where the game would freeze during the scenario transfer process.
9. Fixed an issue where Hellfire Howl and Afterveil were not synced to custom servers.
10. Fixed an issue that affected gathering output when switching scenarios on custom servers.
11. Fixed an issue that incorrectly restricted the number of characters some players could create on a server.
12. Fixed an issue where some facility skins and material skin packs were not synced to custom servers.
13. Fixed an issue where the character's skin was overexposed in some situations.
14. Fixed an issue where the Bacon Burger's One-Hit effect did not work.
15. Fixed an issue affecting the display of the sharing QR code after character re-customization.
16. Fixed an issue affecting some weather effects in the Endless Dream scenario.
17. Fixed an issue where Starry Bubble Tea incorrectly granted additional Shield if the character's Max HP changed frequently.
18. Optimized the running animation for female characters.
19. Fixed an issue in the mobile version where taking photos caused the character to fall in the wrong direction while mid-air.
Once Human Development Team