Dear Metas,
To combat cheating and the malicious exploitation of bugs, we have implemented the following measures:
1. We will monitor the game for unusual behavior 24/7 and respond promptly to player reports.
2. Players confirmed to be using cheats will face severe penalties, including long-term account bans.
3. We place a high priority on fixing bugs and enhancing game security. Malicious exploitation of bugs will not be tolerated. After fixing a bug, we will retroactively penalize players who exploited it and reclaim any illicit gains.
Below is a list of players recently penalized for severe violations. The accounts involved have been reviewed and confirmed to be in violation.
1. Language violations
From February 10th to March 2nd, a total of 863 players received bans of varying durations for language violations:
30 days — 21 players
7 days — 78 players
1 day — 518 players
2 hours — 251 players
(Due to space limitations, we do not provide the list of players banned for speech violations.)
2. Use of cheats or hacks
We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated alt accounts and ban those as well.
The following is the list of players penalized for using cheats or hacks from February 10th to March 2nd:
https://www.oncehuman.game/news/update/20250307/40780_1217056.html
3. Malicious exploitation of game mechanics (e.g. obstruction with vehicles, malicious behavior, obstruction with buildings)
Using loopholes in the game mechanics to break the rules or damage the game experience is not permitted. If you come across such behavior, please report it via the in-game reporting system or to customer service.
If you encounter players who maliciously use temperature-changing items to kill other players, please report them via the in-game reporting system for verification. For minor offenses, the offending player will first receive a warning mail, then a 1-day or 3-day ban for repeated offenses. For major offenses, the offending player will face a 7-day, 30-day, or permanent ban. Please use the reporting system to help us maintain a fair and pleasant gaming environment.
The following is the list of players penalized for malicious exploitation of game mechanics from February 10th to March 2nd:
https://www.oncehuman.game/news/update/20250307/40780_1217056.html
Once Human Development Team