Hello Milletians,
In our recent August patch, we noted that an exploit involving Treasure Chest Keys had been fixed and was under further investigation. During this investigation, we have found numerous accounts that have rampantly abused this method to gain an abnormal amount of rewards from Glenn Bearna, exploiting the issue multiple times. These accounts will be facing immediate bans, ranging from permanent to temporary, based on the severity that they abused this issue.
- 63 players will be facing immediate bans of varying lengths based on the severity at which they've abused the exploit. Accounts that have had leniency placed upon them for prior offenses are subject to stronger punitive action
While we cannot disclose specific details of the bans directly, if you have any questions regarding your account, please submit a ticket to Player Support. As a reminder, use of and discussion of exploits are against Mabinogi's Terms of Service.
Thank you for your understanding.
- The Mabinogi Team