Update on the current situation (March 10th, 13:00 UTC): Dear players, we regret to inform you about another postponement of the Battle Pass season until March 19th. We understand how frustrating this situation is and how it affects everyone, but unfortunately, under the current circumstances, we have no influence on it.
The release of larger updates can sometimes lead to unforeseen difficulties. Since BP seasons bring new content included in them - we cannot update the Battle Pass without releasing an update.
Unfortunately, the solution to the current update problem on one of the platforms is largely out of our hands. Like you, we are eagerly awaiting the resolution of this situation and are doing everything possible on our end.
We have learned an important lesson from this situation and have begun to rethink our approach to releasing BP seasons: to ensure that this doesn't happen again in the future, we will try to separate their start from the release of larger updates.
Please accept our apologies along with gifts: all players who have completed all 30 levels of the current Battle Pass will receive one additional gold order for a weapon. Also, a 100% experience booster for 3 battles will be given to all players without exception. It will be valid for 7 days.
Additionally, to fill the void caused by the postponement of the Battle Pass, we will start a small event soon in which you can receive valuable rewards for your armies.
We hope for your understanding.
Update on the current situation (March 4th, 13:00 UTC): the issues that we mentioned earlier have been resolved. But unfortunately, we’ve encountered some unforeseen difficulties with releasing the update on one of the platforms. We’re trying to resolve them as quickly as possible, but the exact release date of the update is not yet certain.
In order to avoid having to postponing the Battle Pass a few more times, we’ve decided to extend the current season until March 10th (13:00 UTC), along with the closure of the Battle Pass shop.
Please accept our apology and another small gift from us: a 50% experience booster for 3 battles. It will be valid for 7 days.
Commanders, while preparing the next update, which will include, among other improvements, a new system that will allow seamless transitions between Battle Pass seasons, we encountered a serious bug that requires time to fix.
Because of this, we will have to extend the current season until March 3rd. Along with this, the closure of the Battle Pass shop will also be postponed until March 3rd (13:00 UTC).
We understand that many of you already completed the Battle Pass and were looking forward to the start of the new season. Please accept our apology along with our gifts: if you have completed all 30 levels of the current Battle Pass, you will receive one gold order for a weapon, even if you complete the Battle Pass during the season’s extension.
All players without exception will also get a 50% experience booster for 3 battles. It will be valid for 7 days.
Thank you for your understanding and for staying with us!