Hello Dragon Hunters!
Many of you have already tried our demo, and we sincerely thank you for that.
For a small number of players, we have noted some specific issues that cause issues with the demo, so we wanted to share what we've found out.
Crashes
- The most significant issue is a crash affecting players using 13th and 14th-generation Intel CPUs, particularly in games running on Unreal Engine 5, which uses Oodle for data decompression. You can find more details about this specific issue here. For full transparency, this issue affects approximately 0.8% of our players.
- Another cause of crashes is the use of RivaTuner Statistics Server (RTSS), which is commonly used with MSI Afterburner. This module injects rendering code for its overlay display. Unfortunately, we are not the only game affected, and this issue impacts about 0.4% of our players. Turning off MSI Afterburner should resolve this issue.
- The last type of crash identified affects players using an AMD 7900XT/XTX graphics card. As of today, we have not yet determined the exact cause of the issue and are actively investigating. This affects approximately 0.2% of players.
Low Texture Quality in 4K
Some players have reported texture quality issues when playing the game at 4K resolution. We have identified the problem and should have it resolved for the Early Access launch on March 6.
In the meantime, for the demo, playing at a lower resolution (2K) should resolve the issue for affected players. However, keep in mind that if you are playing in borderless windowed mode, the game will still use your monitor’s native resolution. Changing the resolution in the game's graphics options won’t have any effect in this mode (to clarify this for players, resolution options will be removed when playing in borderless windowed mode at EA launch).
We are doing everything we can to ensure the best possible Early Access launch. We want to thank the players who helped us identify these issues, allowing us to work on fixing them.
Thank you all, and happy hunting!
The Eko Software Team