Greetings, mercenaries!
We have received various feedback from mercenaries on the changes and new contents such as new map and looting system, which were added through the August 25th update.
We are here to share the answers to some suggestions and CROWZ future plans.
1. About improving the looting system
A. Feedback on the distance to the ally’s base being too far, while the reward for successful looting being small.
B. Request to add the looting system to other maps, not only on the Selain Valley.
C. Request to add a video or a notice so that many users can get familiar with the looting system.
> Many mercenaries shared with us various feedback once the looting system was introduced.
We are also aware of the difficulties related to the looting system, and we plan to improve the overall system by referring to the received feedback.
If you have any specific suggestions on how the looting system should be improved, please share them with us through the community or Customer Support, and once related improvements are confirmed to be implemented, we will notify everyone through the relevant notice.
In addition, we have added the looting system related information to the game guide and FAQ. However, as many mercenaries may find it difficult to check the game guide and FAQ, when introducing new contents in the future we will make sure to prepare related tips and videos so that many mercenaries can check and understand the new contents easier.
Please refer to the FAQ and Blood Zone guide link below for the information on the looting system.
[Guide]
https://store.steampowered.com/news/app/1692070/view/3120438463713501488
[FAQ]
Link: https://www.playcrowz.com/faq?Ct=US
2. About improving the Fin bay map
> As we have introduced the new map ‘Fin bay’ in the Blood Zone mode, many mercenaries have sent us suggestions on how the map can be improved.
Among various suggestions, many mercenaries have shared their feedback related to firearms, such as equipping attachments to the firearms dropped by enemies and expanding magazines as ammunition supply is not provided in the Fin bay map. In the case of switching attachments onto dropped guns, it is possible to equip it for the same gun, but it is not possible to equip the attachments you have to different types of guns. There is a structure-related issue regarding this matter, and it is difficult to immediately make improvements on this part. But we will do our best to discuss it with the dev team so that changes can be made in the future.
In addition, we have carefully checked all of your comments on how the Fin bay map can be improved, and we will work hard to make Fin bay more enjoyable through the in-depth discussion of the received feedback.
As with the looting system, if you have any suggestions on the Fin bay map, please leave a comment in the community.
3. About sniper rifle balance improvements
> We are also aware of the fact that sniper rifles are currently affecting the game’s balance to some extent.
In this regard, we have conducted multiple meetings where we reviewed this matter, and we are preparing to improve the balance by increasing the difficulty of the sniper rifle's operation.
In addition, we promise to continue collecting information through continuous monitoring to proceed with further improvement of the balance.
4. About Tactical skill related improvements
A. Request for points and money to be given to the player who has paid for UAV tactical skill when an ally kills an enemy within the UAV area.
B. Request to adjust the shield’s vision field to be able to see through it more easily.
> We are currently reviewing how the tactical skill ‘UAV Support’ can be improved. However, we ask for your understanding that it is difficult to provide details on when the changes will be applied and detailed information.
> As for the shield, we have forwarded this feedback to the person in charge to check whether improvements can be made. We will do our best to promptly inform you through the patch notes once the changes to be made are confirmed.
5. About other matters to be improved
A. Request to add an additional animation scene instead of a countdown once the matching is completed.
B. Request to improve the visibility of the marker above the player’s head when aiming down sights through the scope.
C. Request to be able to report other players during the game.
D. Request to improve the explosion registration of claymores.
> We have received various suggestions from mercenaries, such as animation, visibility, and reporting during the game function to make the gameplay experience even more enjoyable and convenient when playing CROWZ. We sincerely appreciate all the feedback and suggestions, and CROWZ will continue to work on making improvements to the game until we can provide a satisfying gameplay environment for everyone.
> In the case of claymores, it is set so that it does not explode immediately even if the enemy is within the explosion range, but it only explodes after being within the range for a certain period of time. If the claymore explosion is not happening from time to time, we assume it is caused by the enemy quickly passing the end of the range or not meeting the conditions such as time period. However, as we can see that many users report this matter, we will do our best to improve it by adjusting the reaction time and explosion range.
6. About adding new features
A. Request to add a Kill Cam or a function to check the match history.
B. Request to add the ability to transport the injured ally to a different location.
C. Request to add new guns and attachments.
> Currently, you can check the basic battle records by checking the player’s profile.
* This can be checked as follows: Social → Search user’s nickname → Click on the user nickname → View Profile.
* Total kills, deaths, assists, knockdowns, score, average ranking/win-loss per 10 games, etc. can be checked here.
In addition to the currently provided records, we will have a discussion on the additional records, kill cams, etc.
> We will review the ability to be able to transport the injured ally, but we ask for your understanding that it may take some time as we are focusing on the high-priority tasks.
> We are planning to add two new guns in September. New guns and attachments will be continuously introduced through updates in the future, so please look forward to it.
7. About illegal programs
> We, CROWZ, believe that no mercenaries should experience inconvenience caused by players who use illegal programs, and all reports that we received are being carefully checked with monitoring being carried out for each case.
If you encounter a user whom you suspect to be using an illegal program, please report them through the in-game report function.
[How to report in the game]
1. Go to Social → Recent Players → Click on the player you would like to report → Report.
2. Go to Social → Search → Search for the nickname of the user → Click on the user → Report.
We promise to provide a more pleasant gaming environment by continuously seeking improvements to block illegal programs while monitoring and taking measures against those accounts, which were confirmed to be using illegal programs.
Thank you.