Greetings citizens!
This is a short guideline for users that wish to continue playing the game on Steam.
If you have access to your current account but wish to sync your progress here, you must do the following:
Enter your (old) device with your current progress, and enter the Settings Menu( Gearwheel icon in the top right) > Restore account.
Follow the instruction written there, as described here:
After this, you should be able to play on your desired account.
If you lost access to your account or want it transferred/synced, there are a few steps that have to be observed:
-The game will start a new account.
-Please finish the first tutorial fight and enter a ticket from the Settings Menu( Gearwheel icon in the top right) > Help and Game Guide > Create a new ticket.
In the ticket, please provide the following information:
-The name of your old account
-An estimate of the old account's registration date
-The last time you logged in to your old account
-The current amount of in-game currency (plasma, coins), your current player rank, and ranking points
-If you have made any in-game purchases, you must provide us with a copy of the receipt of your last purchase (purchase id, date, item, and amount need to be visible)
That's it! Once we have all this information, we can help you recover your lost account or help you sync it to a new device.