We've put up a troubleshooting guide.
Please consult this guide if you are experiencing any issues with the demo or the full game.
Please ensure you've followed the steps below to rule out problems with your PC, Steam, or the game’s files.
1. Check the game’s system requirements
2. Add the game’s folder and files to your anti-virus program’s exception / exclusion list
3. Give administrator privileges to Steam and the game
4. Update your Video/Graphics Drivers and Windows Operating System
5. Check your graphics driver settings & computer power settings
6. Update DirectX
7. Update your Windows Media Player codecs
8. Verify the game’s cache in Steam
Click the URL below for more information on the required steps (English only):