If there's one thing I've learned about Old School Runescape, it's that it's very much a community-driven project. For me, it feels akin to Final Fantasy 14 or World of Warcraft Classic: the players are at the core of the experience. But, when I ask senior narrative designer Ed Pilkington how the team balances enacting feedback with safeguarding the game's health, he says that, sometimes, "tough" choices need to be made.
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