The Information Commissioner’s Office (ICO) in the United Kingdom has announced the Children’s Code (or Age Appropriate Design Code). In accordance with this data protection code, we will be changing sign-ups and game/paid services to require the consent of parental/legal guardians for Players under the age of 18 starting Wednesday, September 1, 2021.
If you are an Player who is under the age of 18 and has previously used or is using these services, you will be requested the consent of your parental/legal guardian when you log in for the first time after this change.
Please be aware that the data of Players who do not receive the consent of their parental/legal guardian may be deleted. As such, we hope you will enjoy your adventures in Shadow Arena with the consent of your parental/legal guardian.
Please refer below for more information.
■ Details
- Effective Date: September 1, 2021 (Wed) 19:00 (UTC+9)
- Applicable Countries/Regions
* British Indian Ocean Territory
* United Kingdom
* British Virgin Islands
- Who is Affected?
Users who are under the age of 18 from the United Kingdom that are signing up for the first time.
- What Changes?
Players who are under the age of 18 will need the consent of their parental/legal guardian when signing up and using game & paid services.
| Applicable Ages | Details |
| 13 – Under 16 | - Parental/legal guardian’s consent is required when signing up |
| 16 – Under 18 | - Parental/legal guardian’s consent is required when signing up - Parental/legal guardian’s consent is required when using game services - Parental/legal guardian’s consent is required when using paid services > The consent form allows you to select the validity period (1 month/6 months/1 year/3 years/5 years) - Parental/legal guardian’s payment method is required for paid services (However, if you are playing Shadow Arena through Steam, you will temporarily not be able to use paid services even after receiving your parental/legal guardian’s consent and setting up their payment method. We will provide an announcement when you are able to use paid services.) - Game will only be accessible according to the game time limits set by the parental/legal guardian |
- Who is Affected?
Users who are under the age of 18 from the United Kingdom that have been using the Shadow Arena service
- What Changes?
Players who are under the age of 18 will need the consent of their parental/legal guardian when logging in for the first time and/or using paid services.
| Applicable Ages | Details |
| Players between the ages of 13 and 16 who have been using the Shadow Arena service | - Parental/legal guardian’s consent is required when logging in for the first time after September 1, 2021 (Wed) 10:00 (UTC) |
| Players between the ages of 16 and 18 who have been using the Shadow Arena service | - Parental/legal guardian’s consent is required when logging in for the first time after September 1, 2021 (Wed) 10:00 (UTC) - Parental/legal guardian’s consent is required when using paid services > The consent form allows you to select the validity period (1 month/6 months/1 year/3 years/5 years) - Parental/legal guardian’s payment method is required for paid services (However, if you are playing Shadow Arena through Steam, you will temporarily not be able to use paid services even after receiving your parental/legal guardian’s consent and setting up their payment method. We will provide an announcement when you are able to use paid services.) - Game will only be accessible according to the game time limits set by the parental/legal guardian |
* The effective date is subject to change. This announcement will be updated if any changes occur.
▶ Go to the Pearl Abyss Youth Protection website
These changes will also be reflected on the “Privacy Policy.” Please refer to the link below for more information regarding the upcoming amendments.
▶ Go to [Changes to the Privacy Policy]
Once again, we ask our Players who are under the age of 18 to receive the consent of their parental/legal guardian to prevent their valuable data from being deleted.
Beyond this, Pearl Abyss has a "Youth Protection Policy” based on the relevant laws and guidelines to help children and teens stay safe on the internet.
▶ View the Youth Protection Policy
Thank you for your cooperation.