1. The game has become laggy after the update and optimization seems to be worse
Our background data shows that the performance has improved after each optimization. However, we've received feedback from many players suggesting that the optimization seems to be worse after the update. We will use a megathread to collect specific issues from players after the next update to further analyze what went wrong.
Our goal is to continuously optimize the game for all users to enjoy the best experience when playing. You can also check out our patch note, which will mention some of the optimizations and bug fixes we have done.
2. Ping lock and queue time issues
We have been working on this issue and would like to keep up with the community on our progress. We've been doing some gray testing and trying to balance between preventing players from encountering unstable players on the network, and longer match queue times.
There are many different factors for high ping in the server, but know that we are working to address these issues that players have been facing!
3. Balance issues - Matari mechanics, longsword toothpicking
These issues are often discussed both within the player community and internally. First, Matari, we understand how people feel about her, a beautiful female assassin, but it’s sometimes impossible to catch her. Heroes are never designed to be perfect, and Matari is not as hard to deal with in trios as she is in solo. You can use Temulch's ult to control her invisible teammates or use Viper's ult to keep them from using their stealth, and so on.
The same goes for weapon balance. We've already made an adjustment to the longsword, and we're watching for the strength of toothpicking.
4. When will the new season start?
The new season will begin after the November 11 GMT+8 update.
5. After the new season, will the Tidal Treasure pity pull be carried over to other chests?
The Tidal Treasure pity pull is independent of other chests, and the attempt tallies will not be carried over to other chests.
You will not be able to buy Tidal Treasure chests in the next season, but the ones already bought can still be opened.
6. Will the Spectral Silk Store items reset at the end of the season?
The items in the Spectral Silk store will not reset at the end of the season.
7. Will the existing Hidden Coins disappear next season?
The existing Hidden Coins will not be available next season. There will be new coins available for the next season.
8. Can the ranked resets and season rewards be revealed?
The ranked season reset and season rewards will be announced a week or so in advance.
9. Why can I still play ranked after the Tidal Event is over, do I still gain LP?
You can continue to play ranked and gain LP. At present, the season is still ongoing, only the Tidal Event is over.
10. I hope there will be a cool-down between bounty missions, I am often chased all over the map.
We are re-evaluating the bounty mission time duration and the possibility of cool-downs.