SUPER SAFE & SWEET.
Dear Super Soldiers,
SUPER PEOPLE has transitioned to a paid service,
but all previous players can continue playing for free.
However, we’ve confirmed that some existing players who deleted the game
were unable to find it in their Steam library and ended up repurchasing it.
By policy, in-game rewards are automatically granted to new purchasers.
Unfortunately, in these cases, Steam classifies the account as an “existing user,”
so the automatic reward was not applied.
If you’ve encountered this issue, please contact our Customer Support team. After verification, we will provide DIA(Diamonds) as compensation.
Go to Customer Support 👉https://help.rebotspro.com/SUPERPEOPLE
📌 When submitting a CS ticket, please make sure to include the following information:
Your SteamID (17-digit number)
How to check your SteamID: Open the Steam client → Click your profile icon → View My Profile → The 17-digit number at the end of the profile URL is your SteamID (e.g., 765611XXXXXXXXXXX).
Screenshot of your Steam purchase receipt(the screenshot must clearly display the transaction number)
How to check your receipt: Log in to the Steam client (or website) → Click your account name → Select Account Details → View purchase history → Click the relevant purchase → At the bottom, select “View receipt.”
※ After submission, the verification and reward distribution process may take a minimum of 3 business days and up to 7 business days.
※ Depending on circumstances, the processing time may be longer.
We sincerely apologize for the inconvenience this has caused and will do our best to ensure a smoother experience moving forward.
Thank you.