Game Crashes on Launch: Important Note to OpenDev and Beta Players
Hey OpenDev and Beta players,
We're incredibly grateful for all your help in making Humankind a better game. Unfortunately, due to the changes made to the game since the Closed Beta, your player profile from the OpenDev or Closed Beta will not be compatible with the release version of the game, and may cause unexpected behavior.
If you have participated in any of the OpenDev scenarios or the Closed Beta, retaining old files may cause unexpected behavior. Please delete your Humankind folder in \Users[username]\Documents\Humankind\ before starting the game. Remember to log back in to your Games2Gether account in the game to access any additional avatars you have unlocked.
If you still experience issues after trying this, please reach out to the SEGA customer support:
https://support.sega.co.uk/hc/en-gb/sections/4405784773905-Humankind
Have fun
- The Amplitude Team