Michal Platkow-Gilewski - the vice president of public relations and communications at CD Projeckt Red - has stated he believes it became "cool not to like" Cyberpunk 2077 at launch, in spite of vast technical issues and controversial practices with review copies.
This quote and additional thoughts from Gilewski come from a Gamesindustry.biz interview. In it, Gilewski goes to great length in describing the arduous journey involved in bringing Cyberpunk's quality up to the expectations of the community in what he describes as an effort to "fix the relationship with our players".
Throughout the piece, Gilewski explains the drastic changes that occured within CD Projekt Red following the launch of Cyberpunk 2077. "We had to rebuild a lot of things inside of the company. We started with pipelines on the dev side, we started to think should we tie our future with a different engine or should we stay with our own? We made some decisions about how we work, how we are structured. It was a big rebuilding."