Destiny 2 has had a turbulent history—it's a game that, since its release in 2017, has seen many ups, downs, and outright blunders. So a GDC talk from one of Bungie's developers titled "Rescuing a Playerbase from the Doldrums" could apply to any number of periods throughout the game's life...
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'We made one big mistake': Destiny 2 developer reveals how a small team dedicated to player retention led to a 20 hour server outage and character rollback
Source: PC Gamer (opens in a new tab)