We’re aware that some players experienced an issue during the final hours of the last season:
your Blood Pass level was unexpectedly reset to -1 with 0 XP, preventing further progression and reward unlocking — including the Amazons.
We’re sorry to hear that some of you experienced this issue with your Blood Pass progression near the end of the season. This is absolutely not the intended behavior, and we understand how frustrating it must be to lose your progress, especially after putting in so much effort.
If you encountered this problem and were unable to unlock your rewards as expected, please don’t hesitate to reach out to our support team via this link:
👉 https://www.nacongaming.com/contact or via mail: [email protected]
We’ll do our best to assist you and provide compensation where appropriate.
Thank you for your patience and continued support.