Internet is good, but it's a double edged sword. Back in the days, when games were a territory of the elite, there were no scores. There were reviews where people, who liked a certain genre, expressed their opinion about many aspects of a game of that particular genre. After reading such review in a magazine, player could actually think about and digest the information. Then download a demo from BBS or CD that came with the magazine and make a final purchasing decision. There was a technical barrier that prevented many idiots from getting onto BBS (and certainly they hardly could get into a game mag to become a reviewer) and scoring games based on their uneducated, poorly founded experience.
Things have changed nowadays. Users think they own developers. Some think that developers should make their games suitable for little babies to be able to figure them out. And if a game requires slightly more knowledge than just grabbing a gamepad (gamepad for a PC game, really?) and playing it, these idiots feel that they are obligated to rate the game low. Or write some review that makes no sense.
At the same time, these people get all uptight when I step in and defend my game. In their mind, developer is unprofessional, if he defends his game and step on unfair criticism.
If I don't stand up for my game, no one else will. There are only a handful of people in this community who enjoyed the game, went out of his/her way and posted a review. Not all of their reviews were 10/10. As a matter of fact, most of the fair reviews were around 7 to 8 out of 10 with a breakdown what user liked and what (s)he didn't.
NOTE: Here is an example of why people should not go out of their way to rate a game, especially an indie game, low.
I don't like sandbox games, at all. I don't like Minecraft, I don't like Terraria, etc. I could have easily went out of my way and rated these (and similar games) crap low. Just for the sake of it, just because Internet allows me to show my face and say "I own you, here is your zero and suck it down!".
However, I don't do that. I simply don't play games I don't like. If I haven't completed a half of the game, I feel that reviewing it makes no sense because I only saw a tip of the iceberg. That would not be fair to the developer who spent countless hours crafting the game for the audience that is like-minded (the morons think games are made only to make some quick cash and are designed so every single person would be able to play it).