Welcome Agents!
It’s been quite a wild end of week at the agency with the release of Misery Empire. We are very happy with the overall reception to the update and the amazing amount of love given to Red. Now that the dust has settled a bit on the release, we are already turning our attention to fixes and tweaks to make the experience better! Here’s what we are looking at:
The Catalog
We are keeping track of feedback around catalog progression and are already looking into making changes to the EXP required to get a catalog token. To go hand in hand with this, we are also looking into tweaking the EXP amount from matches played a bit to make EXP progression a bit more consistent, even when losing a match.
We will be tweaking the values in the near future to make the progression more rewarding and less grindy overall.
Top Issues
We are actively tracking top community issues and looking into getting fixes to players ASAP. Here’s some of the top issues we are working on fixing right now:
- Players receive fake feedback telling them they have a catalog token when they don’t.
- Guards having their weapons out at all time if they have never been aggroed.
- Players getting kicked from matches for a variety of different reasons.
- Disconnected players that can still be revived in teams.
- Players on Steam Deck and Linux being kicked from matches. (this may now be fixed, please try playing again and let us know!)
- We are looking into matchmaking rules that no longer appear to be functioning as intended leading to less than ideal match conditions
Additional Note on Matchmaking
For those of you experiencing long matchmaking times or difficulties finding a match, there's an in-game setting that may help.
Under general, go to the 'Matchmaking Server Region' drop-down and change to either best latency or worldwide. Please let us know if changing to either setting helps your issue. Our team continues to monitor for any additional fixes".
Video Instructions on how to change matchmaking settings
Please report back to us if changing these settings improves your situation and the team is continuing to make adjustments on the backend as well to increase the reliability of finding a match.
Balancing
While it’s still very early to make definitive calls on the various balancing aspects of the patch, we are already discussing tweaks to some underperforming characters (like hans) and keeping a closer look on where Red lands in the overall power balance of the game before making other adjustments.
Heat System
We are also actively looking at how players interact with the heat system to see where we will go next in iterating on the system. Some of the elements we are looking into is the rate of heat build up, how fast it decays and the penalties themselves to figure out if they are impactful enough, too lenient or in a good spot. Feel free to take a moment to participate in our Heat System Poll on the official forums as part of our attempt to gather more feedback on this.
We expect to make some changes, tweaks and fixes as soon as next week via a hotfix while we continue to work on larger items in the days ahead. Thank you for your feedback and reports and keep it coming!