Hi everyone,
We are aware that there's currently an issue with some player profiles that causes the game to crash. For players who may have logged in on Friday, October 5th, 2018 from 16:00GMT to 24:00GMT, they may find that they cannot properly enter the game anymore. No further players will be affected as we have isolated the issue. Those who did not log in during that time will not get the associated crash issues.
Affected players, please stay tuned for a fix to come soon—we're working hard on it! Sorry for the inconvenience!