We have been receiving increased user complaints revolving around hack use, offensive language, and other discriminatory incidence. As such, we will be implementing strict guidelines to moderate in-game environment and reduce malignant elements including hacks and abnormal/offensive behavior.
Prevention of illegal/abnormal program use:
1. Anti-cheat program use
-MCTO is currently utilizing XIGNCODE3 as the first line of defense against hack programs. XIGNCODE3 searches for abnormal parameters and creates a separate log file where we are able to reference key traits in determining irregular activities per account. We are also consistently updating XIGNCODE3 DB with new hack programs available in the market.
2. In-game ‘report’ system
-In addition to our Anti-cheat program, our users are able to report suspicious hackers in the following two ways;
a) User report option:
-Users are able to report hackers through an in-game option (F3). Once someone has been reported, relevant information including screenshots will be compiled into our ‘report’ DB which we will cross reference the user in question with other necessary data to determine whether they are indeed hacking.
b) AI referee option (auto kick/report function)
-We are implementing a multi AI referee system where once an abnormal gameplay becomes flagged, the System will automatically query our AI referees to collect a vote to either report/kick the user in question. Due to potential abuse, we are unable to disclose details of factors considered by our AI referees in conducting their votes.
Action against illegal/abnormal program use:
1. Rules of Conduct
-For everyone who have not yet reviewed our Rules of Conduct, please find our posting on: (http://www.metroconflict.com/rules-of-conduct.html)
-We reserve the right to restrict those who disregard our Rules of Conduct at any time without prior notice.
2. Restriction standard
-At MCTO, our user-focused priority revolves around creating and maintaining a positive gameplay environment where all users feel comfort while enjoying the game. Please review our standard listed below on how we determine restrictions upon users who do not comply with our guidelines.
-Standard table seen above is subject to addition as well modification at any time as deemed necessary by MC Team.
3. Disclosure of restricted accounts
-Please note that we may, at any time, disclose a list of users who have been restricted from MCTO for reasons corresponding to the aforementioned table.
-Anyone who would like to appeal for the removal of their restriction, please email us at [email protected]
At MCTO, we will continue to develop ways to improve user experience. Thank you again for your understanding and cooperation.
MC Team.
