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Servers Unavailable and/or Error 41
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Symptoms
On trying to launch the game you get a 'Servers are Unavailable' error message or and Error 41 while games are playing.
Solutions
This seems to be a problem with the Steam client and the data downloaded to it. There are a number of documents on the general Steam support regarding this, but below are a couple of things that people have found have worked for them.
Method 1.
Follow this guide on the Steam website as allot of people have had success with the changing the region setting: https://support.steampow...om/kb_...5483-YUFN-0521
Method 2.
1. Close Steam.
2. Navigate to the Sniper Elite V2 folder, typically this is: C:\Program Files (x86)\Steam\steamapps\common\sniper elite v2\ and delete the 'steam_api.dll' file.
3. Go into the C:\Program Files (x86)\Steam\steamapps\common\sniper elite v2\bin\ folder and delete the SniperEliveV2.exe file.
4. Verify the game cache files following this guide: https://support.steampow...om/kb_...2037-QEUH-3335
Method 3.
Note: This procedure should leave all your games alone so you won't have to re-download them, but it will require you to re-enter your username and password and re-authorise your PC with Steam Guard (if you use it). Please make sure you have all the account information you need to do this before starting.
The procedure can be found on the Steam Support forums here, but I've pasted it below for convenience
https://support.steampow...m/kb_...3134-TIAL-4638.
1. Completely exit Steam by clicking 'Exit' from the 'Steam' menu on the main screen (N.B. Just closing the Steam window by clicking the 'X' button won't be enough).
2. In Windows explorer, navigate to your main Steam install folder- by default this will be 'c:\Program Files(x86)\Steam' or 'C:\Program Files\Steam\'.
3. Delete everything in this folder, the 'steamapps' folder and the file called 'Steam.exe (if .exe is not visible, look for the black and white Steam icon).
4. Restart your computer.
5. Launch Steam.exe from your Steam installation folder.
6. Once Steam has finished updating itself and you're logged in again, restart Sniper Elite V2 and see if you still have the problem.
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If none of these have worked for you, or you are seeing something else entirely, please email us at:
Please include the following:
1. Your dxdiag.txt attached to the email.
2. When the problem occurs.
3. Any error messages or what you saw/heard when the problem occurred.
4. What methods from the FAQ you have tried.
5. Your Steam ID. This allows us to grab any crash dump files associated with your problems directly from Steam.
Thank you for your patience and help in resolving these issues.