Greetings Adventurers,
If you haven’t heard, Pearl Abyss—the developers of Black Desert Online—is now the publisher for the NA/EU service starting from February 25, 2021.
So, what does this entail?
It means you need to sign up for a Pearl Abyss account and transfer your game data to continue your adventures in the world of Black Desert Online!
But this also means that if fail to transfer your game account by May 31 at 23:59 (UTC), your game will be permanently deleted after this date.
TRANSFER YOUR ACCOUNT BEFORE MAY 31 at 23:59 (UTC) TO KEEP YOUR ACCOUNT DATA.
Once again, please make sure to transfer your game data by following the steps below before May 31 or else it’s gone for good!
■ Apply for Game Data Transfer
https://bit.ly/3t1J9ir
■ Game Data Transfer Period:
February 25, 2021 (Thu) 22:00 - May 31, 2021 (Mon) 23:59 (UTC)
We have outlined below some of the important information that all Adventurers should know about the Game Data Transfer. Please take careful note of the steps below, as failure to comply may prevent the transfer of your data!
1. Please note that when the Game Data Transfer period is over, players will no longer be able to transfer game data. All non-transferred data will be deleted and unavailable for restoration after May 31, 2021.
2. From February 24, 2021 players can no longer access Black Desert through Kakao Games. Players may only continue playing on the Black Desert NA/EU Service with their original Family Names, if they have successfully completed the Game Data Transfer to the Pearl Abyss service.
3. Adventurers accessing Black Desert through Steam also need to complete the Game Data Transfer in order to continue using their Family Names from February 25, 2021 onward.
4. Pearl Abyss is not responsible for any issues that may arise due to not registering for the Game Data
Transfer. Pearl Abyss cannot help players in any way if they fail to register for the transfer before the cut-off date.
5. The Game Data Transfer will be made on a per account basis. Thus, if a player possesses two Family names in the NA and EU servers respectively, both of which are tied to one account, both Families will be transferred and all character data in each Family will be transferred.
6. After completing Live Registration for the Game Data Transfer, you cannot cancel the Game Data Transfer. Please take note of this fact and proceed carefully.
7. If you do not agree to the Pearl Abyss Homepage Terms of Use and the Privacy Policy, registering for an account or for the Game Data Transfer will not be possible. Please refer to the Privacy Policy for more detailed information about Personal Information Collection at Pearl Abyss.
8. Players can check the status of their Game Data Transfer through the corresponding page on the Pearl Abyss Official Website. You may access this data by logging into your account, or via update notices received through your registered email address.
9. If you have additional inquiries regarding registration for the Game Data Transfer, please submit an inquiry at [Customer Support].