Best Queue Hours
Since HFG's player base is small, queue times are a bit long. If you want to play more with other humans (instead of bots), we recommend you to join the "classic" (not vs AI) queue in some standard hours such as:
- 15.00 - 16.00 (GMT/UTC +1) = 9.00 - 10.00 AM (UTC -5)
- 19.00 - 20.00 (GMT/UTC +1) = 1.00 - 2.00 PM (UTC -5)
- 22.00 - 23.00 (GMT/UTC +1) = 4.00 - 5.00 PM (UTC -5)
During these hours, there are more players in the queue and games are more enjoyable!
Please remember that you can also use the official discord channel to find people to play with, discuss the game or just chill ːsteamhappyː
Standard Patch Hours
Since we're very happy about releasing patches that improve your experience, we try to do them every day.
However, in order to release a patch, we need to shutdown the servers (and every running game) every time, and you have to reboot your client.
In order to limit your discomfort with this process, which actually kicks you out from your current game if you're playing, we're going to release patches only between 9.00 and 10.00 AM (GMT + 1) (except for critical hotfix, which may happen at any time).
Patches take about 1 to 5 minutes to apply, and your client must be up-to-date if you want to play.
We'll always notify about an incoming patch on the official twitter account, so be sure to follow it :)